True healing rarely conforms to ideological preconceptions.

It is important to listen. My most frequent mistake is trying to impose my point of view or other personal expectation on a multifaceted world. When we set out to improve life for others without a fundamental understanding of their point of view and quality of experience, we do more harm than good. Often, little more is required than to listen.

The best change is one that enables those with plugged ears to hear what the so-called “voiceless” have been voicing all along.

When we do set out to actively change systems, it is important that we implement the changes people request of us, or that we at least try to approximate those changes. Sometimes our efforts are imperfect. It is better to implement an imperfect change that improves lives than to insist on an ideologically perfect change that never gets off...

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