... Dr. Snyderman stepped down as Chancellor after his third five-year term in June 2004. In the ten years since, he has actively advocated for new models for health care. He learned many lessons from his 15-year experience, some professional and some personal—but perhaps above all, he learned...

... This chapter seeks to distil the lessons learned from Nelson Mandela about reconciliation, forgiveness, diplomacy, and leadership. It also describes the transactional political culture that led to an extraordinary faith in the potential of negotiations to resolve conflicts that once seemed...