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call center

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Published: 24 April 2015
DOI: 10.1215/9780822375715-002
EISBN: 978-0-8223-7571-5
... This chapter looks at the workings of a call center where the author worked for a few months. In addition to a general description, the chapter shows how separate registers were bound together in the workings of the call center: how the body's diurnal hardwiring adjusted to a nocturnal diet, how...
Published: 24 August 2018
DOI: 10.1215/9781478002086-008
EISBN: 978-1-4780-0208-6
Published: 23 March 2018
DOI: 10.1215/9780822371984-002
EISBN: 978-0-8223-7198-4
Published: 23 March 2018
DOI: 10.1215/9780822371984-004
EISBN: 978-0-8223-7198-4
Published: 23 March 2018
DOI: 10.1215/9780822371984-006
EISBN: 978-0-8223-7198-4
Published: 23 March 2018
DOI: 10.1215/9780822371984
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
DOI: 10.1215/9780822371984-001
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
DOI: 10.1215/9780822371984-007
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
DOI: 10.1215/9780822371984-008
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
DOI: 10.1215/9780822371984-009
EISBN: 978-0-8223-7198-4
Book Chapter

By Jan M. Padios
Published: 23 March 2018
DOI: 10.1215/9780822371984-010
EISBN: 978-0-8223-7198-4
Published: 23 March 2018
DOI: 10.1215/9780822371984-005
EISBN: 978-0-8223-7198-4
Published: 23 March 2018
DOI: 10.1215/9780822371984-003
EISBN: 978-0-8223-7198-4
Book Chapter

By Purnima Mankekar
Published: 21 January 2015
EISBN: 978-0-8223-7583-8
... Call centers Neoliberalism Impersonation Mobility Hindi cinema ...
Book Chapter

By A. Aneesh
Published: 24 April 2015
EISBN: 978-0-8223-7571-5
... call centers debt collection telemarketing time zones ...
Published: 12 May 2017
EISBN: 978-0-8223-7320-9
... offshore temporal migration call center simultaneity global time ...
Published: 21 January 2015
DOI: 10.1215/9780822375838-006
EISBN: 978-0-8223-7583-8
... This chapter focuses on the instability catalyzed in neoliberal discourses of individual responsibility and entrepreneurship in the lives of call center agents in Gurgaon and in a popular Hindi film Bunty aur Babli. Pivoting around the trope of movement and mobility, these discourses...
Published: 24 April 2015
EISBN: 978-0-8223-7571-5
... This chapter introduces the book’s main theme: dysfunctions of global integration based on functional differentiation. Informed by the ethnography of India’s call centers as sites for studying global transformations, the chapter brings up the problem of systemic neutrality among globally...
Published: 12 May 2017
DOI: 10.1215/9780822373209-020
EISBN: 978-0-8223-7320-9
... With 400,000 call center agents, the Philippines has outpaced India in growth and number for voice operations. The offshore agent as a liminal figure simulates being in synch as a sonic presence with corporate global time at night while living bodily in Philippine national time. The offshore...