... This chapter looks at the workings of a call center where the author worked for a few months. In addition to a general description, the chapter shows how separate registers were bound together in the workings of the call center: how the body's diurnal hardwiring adjusted to a nocturnal diet, how...

... Call centers Neoliberalism Impersonation Mobility Hindi cinema ...

... call centers debt collection telemarketing time zones ...

... offshore temporal migration call center simultaneity global time ...

... This chapter focuses on the instability catalyzed in neoliberal discourses of individual responsibility and entrepreneurship in the lives of call center agents in Gurgaon and in a popular Hindi film Bunty aur Babli. Pivoting around the trope of movement and mobility, these discourses...

... This chapter introduces the book’s main theme: dysfunctions of global integration based on functional differentiation. Informed by the ethnography of India’s call centers as sites for studying global transformations, the chapter brings up the problem of systemic neutrality among globally...

... With 400,000 call center agents, the Philippines has outpaced India in growth and number for voice operations. The offshore agent as a liminal figure simulates being in synch as a sonic presence with corporate global time at night while living bodily in Philippine national time. The offshore...