The Need to Know
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Published:September 2024
Chapter 6 examines how the “need-to-know” protocols set out by the IOM as information management guidelines for human trafficking victim assistance transformed the assistance process for grassroots NGO caseworkers in Japan and the Philippines, affecting both their relationships with their clients and their ethical dispositions to their work. It contrasts the IOM protocols with those that NGOs had independently developed to protect their clients. It argues that insofar as the IOM protocols endeavor to manage data about NGO clients only during the official assistance process, they detach victim assistance from the broader contexts of migrants’ lives, considerations prioritized by NGO caseworkers. For all the IOM protocols’ focus on ethics and safety, they put migrants at greater risk by diverting attention away from the structural violence that they will confront once repatriated and stymie self-evaluation of the inadequacies of official victim assistance efforts.